Shipping policy

 

🚚 Shipping Policy – Nana’s Chana

At Nana’s Chana, we want your favorite snacks to reach you fresh, fast, and hassle-free. Please go through our Shipping Policy to know how we process and deliver your orders.


⏱️ Delivery Timeframe

  • Orders are processed & dispatched within 3 – 4 business days.
  • Standard delivery takes 3–8 business days after dispatch.
  • Delivery time may vary depending on your location or unforeseen delays (like weather, strikes, etc.).

🎁 Free Delivery Eligibility

  • Free Standard Delivery Maharashtra (Home State) on all orders above ₹1499.
  • Free Standard Delivery (Rest of India) on all orders above ₹1999.
  • For orders below ₹100, a small shipping fee will be added at checkout.

📦 Order Tracking

  • Once your order is dispatched, you’ll get a confirmation email + tracking number.
  • Use this tracking number to check your delivery status in real-time.

🚛 Delivery Partners

We work only with trusted courier partners bigship(Xpressbees, Ekart, Amazon shipping, Delhivery) to ensure your snacks reach you safe and on time


🌍 International Shipping

  • Currently, we deliver only within India.
  • For international inquiries, please contact us at:
    • 📧 Nanasfood1996@gmail.com
    • 📱 +91 7373905454

📝 Order Modifications

  • Please double-check your shipping address at checkout.
  • Once dispatched, we cannot change the delivery address.

⚠️ Delivery Issues

  • If your order is delayed, damaged, or missing, don’t worry.
  • Contact our support team at:
    • 📧 Nanasfood1996@gmail.com
    • 📱 +91 7373905454
  • We’ll resolve it quickly and ensure you’re satisfied.

🔄 Policy Updates

This Shipping Policy may be updated from time to time. Any changes will be posted on our website.


Thank you for choosing Nana’s Chana!
We value your trust and promise to deliver your favorite snacks with speed, safety, and a smile.